How Monaxa Works: Account, Portal, Terminal
Three things carry different jobs: the account, the browser portal that holds money and documents, and the MetaTrader terminal that places orders. Most first-week confusion comes from mixing them up.
Open an FxPro account →Three parts carry different jobs: the account is the contract with Monaxa Ltd (Anguilla, A000001175), the browser portal holds money, documents and settings, and the MetaTrader 4 or MetaTrader 5 terminal places orders. Four account types are published, the entry threshold is $15 and leverage is capped at 1:2000 on low-volatility instruments, as published on monaxa.com and read on 15 September 2026.
How an account, a portal and a terminal fit together
- The account is the contract: Monaxa Ltd is registered in Anguilla under A000001175, and the group lists the Mauritius FSC licence GB23201577
- The portal is where money, documents and account settings live — deposits, verification and withdrawal requests are made there
- The terminal is MetaTrader 4 or MetaTrader 5, downloaded separately, and it places orders and nothing else
- Four account types (Standard, Pro, Zero, Cent) are published; what separates them in cost is not published on the broker's public pages
- Entry threshold is $15 and leverage is capped at 1:2000 on low-volatility instruments, as published on monaxa.com and read on 15 September 2026
One thing worth setting up front for a reader in Malaysia: the account is a contract with an offshore entity, not with a locally licensed broker. Monaxa Ltd is registered in Anguilla under A000001175 and the group lists the Mauritius FSC licence GB23201577 — both as published on monaxa.com and read on 15 September 2026. The Securities Commission Malaysia has no licence on file for the brand: its register at sc.com.my was checked on 15 September 2026 and carried no entry for it.
Malaysia runs on a single time zone, MYT (UTC+8), with no daylight saving. The trading week therefore opens around 05:00 on Monday and closes around 05:00 on Saturday local time, shifting by an hour when North America changes its clocks. A first week planned around Malaysian office hours will therefore have verification and funding done in daylight and the first live session in the evening.
What the four account types change
Standard, Pro, Zero and Cent are the four account types the broker publishes, and all four reach the same six asset classes on both platforms. The one headline spread figure the brand publishes — from 0.0 pips — is attached to the Zero account only, as published on monaxa.com and read on 15 September 2026; it is the broker's own published figure and was not measured for this page. No per-account spread or commission figures are published on the broker's public pages, so none are reproduced here.
What separates the four tiers in cost is the part the broker does not publish. The names are public; the per-account spread and commission figures are not, and this page does not fill that gap from anywhere else. Anyone choosing a tier on cost has to read the account conditions before depositing rather than from this page.
Two definitions worth having before the rest: a contract for difference and what leverage actually does to a position.
What the first week with the broker looks like
The order that works: register, complete identity verification, confirm the payment method, fund the account, then download and connect the terminal. The separate payment-method step is the one the broker's own pages do not spell out — it is described in a third-party walkthrough named on the verification page. The rest follows from how the portal and the terminal relate to each other.
The step people skip is the third. Identity verification feels like the finish line, so the payment-method confirmation gets met later — typically at the moment a withdrawal is attempted, when it is least convenient. Closing it in the first week costs a single submission; meeting it at the payout costs a wait nobody planned for.
Where people most often get stuck
Three places. Installing the terminal before the account exists, which leaves nothing to connect to. Treating identity verification as the only check. And entering the portal password into MetaTrader, which fails and looks like a blocked account. All three are ordering problems rather than faults, and the fixes are on verification and login.
A short glossary of the words used here
Portal — the browser client area holding money, documents and settings. Terminal — MetaTrader 4 or MetaTrader 5, where orders are placed. Leverage — the ceiling on position value relative to margin; here up to 1:2000 on low-volatility instruments, less on volatile ones. Swap — the charge or credit for carrying a position past the daily rollover. Verification — two separate checks, one on identity and one on the payment method.